4

Managing service quality in banks: customers’ gender effects

Year:
2004
Language:
english
File:
PDF, 159 KB
english, 2004
7

Towards the ethical or the unethical side?

Year:
2006
Language:
english
File:
PDF, 244 KB
english, 2006
17

The old, the young and the restless

Year:
2005
Language:
english
File:
PDF, 229 KB
english, 2005